It’s been a great ride, but we have officially closed our doors.
If you were an active H2H customer and are waiting to receive your final contest winnings and/or an eligible refund, you may check the status by contacting us at firstname.lastname@example.org.
Refund checks will be mailed out with any eligible remaining balances included in a single payment. To be considered “eligible” for a refund of remaining trade balances, you must have registered for a paid Head2Head Sports game any time within the 30 consecutive months prior to Monday, November 6, 2023.
Final contest winners will receive their payments first and then we will begin processing refunds. Refunds will include prorated Season Pass refunds and trade balances (including only fantasy bucks awarded as contest prizes after November 6, 2023), if applicable. Please make sure all account information is correct, including mailing address, as this will be used to issue your refund. It is solely your responsibility to ensure all account information is correct. H2H takes no responsibility for any refund checks that are undeliverable, lost or damaged in the mail. Refund checks mailed to an out-of-date address will not be reissued.
For our Season Pass members with active yearly subscriptions, we will be prorating your refund based on your annual expiration date to the beginning of October 2023 when new contest registrations were turned off. Refund checks will be mailed to the account holder and address on file so please make sure your information is up to date prior to February 10, 2024.
If you registered for a paid Head2Head Sports game any time within the 30 consecutive months prior to Monday, November 6, 2023, you may be eligible for a refund on your unused trade balance as of February 28, 2024, based on the following conditions:
- Current trade balances cannot be redeemed for cash, and no refunds will be issued for any unused trades prior to the closure date of 02/28/24.
- Unused trades as of 02/28/24 that were acquired up to and including November 6, 2023 will be refunded, regardless of whether they were purchased for cash or acquired via Fantasy Bucks conversion.
- Unused trades as of 02/28/24 that were acquired after November 6, 2023 will be refunded only if they were purchased with cash; trades acquired via Fantasy Bucks conversions after 11/06/2023 cannot be redeemed for cash and will not be eligible for refunds.
- Fantasy Bucks cannot be redeemed for cash. However, if you were awarded Fantasy Bucks as a contest prize after November 6th, 2023, those will be converted to cash using a value determined later and included along with any other refunds you may be eligible for.
With the high volume of checks being issued, we appreciate your patience as we work to get them all processed and mailed out in a timely manner after the closure date.
The final contest results will still be available until Wednesday, March 13, 2024. For a copy of the Official Rules and/or list of winners, mail a #10 self-addressed stamped envelope to the address below (WA and VT residents may omit return stamp). Requests must be received within thirty (30) days following the end of the respective contest.
4727 E. Bell Rd.
Phoenix, AZ 85032